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Think of Spanish specialty coffee, and your mind might picture the metropolises of Madrid and Barcelona. But if you ignore the rest of Spain, …

Customers: they are the driving force behind your business. They’re the ones ordering espressos and taking out lattes to work so you can pay …

Baristas bear a lot of responsibility. As the final step in the coffee chain, they have to make sure customers are happy and those …

Third wave baristas are passionate people. And generally speaking, we’re passionate about one thing: coffee. But what happens when a customer doesn’t share the …

Bordeaux’s no longer just a destination for wine-lovers. It’s also a place where coffee aficionados can enjoy sipping on single origins in between strolling …

You can spend hours staring at the accounts, but still not know how to improve your profits. However, a new SCA Benchmarking Study has …

In Bordeaux, a region known for its iconic and complex wines, a new development has been taking root: specialty coffee. Over the past three …

Service can’t be an afterthought in third wave coffee shops. You’re serving high-quality products to a small group of consumers, which means you want …

A Barista Foundation can be more than just a barista school. It can also be a tool for providing vulnerable people with a career …

Is your café churning at capacity? Are you battling peak times and brimming over the rim? Perhaps you’ve thought about expanding your café but …